Working together for the future of support coordination

Proposed changes to the delivery of NDIS support coordination will significantly reshape the sector. As the Australian Government considers moving from plan-funded support coordination to a commissioned service model, providers need to understand what may change and begin considering their options.

Join RSM Australia and Infinity Coordination & Supports for a practical information and networking session for providers across Albury and the broader Riverina market.

The session will explore what the proposed reforms may mean at a local level and the practical pathways available to providers as further information becomes available. It will also create an opportunity to discuss how organisations might collaborate and work together to preserve service continuity, maintain quality support for participants and respond to a changing market.

 The session will cover: 

  • An update on the proposed changes to NDIS support coordination and the potential local implications
  • Practical business considerations as the commissioning model becomes clearer
  • Future pathways, including community collaboration, strategic partnerships and planned transitions

A facilitated panel discussion will explore the key issues in greater detail and provide an opportunity for attendees to share their perspectives and ask questions.

At the conclusion of the formal session, attendees are invited to stay for refreshments and informal networking.

We hope you can join us!
DETAILS

Date:
Wednesday, 25 November 2026


Time: 4:00PM - 6:00PM



Venue: RSM Australia
564 David St,
Albury NSW 2640



RSVP BY: November 22, 2026
(Please advise of any dietary requirements upon RSVP)

Contact Sara Dolatowska Sara.Dolatowska@rsm.com.au for any queries
YOUR FACILITATORS
Kirsty McGovern-Hooley
Senior Manager, Business Advisory
RSM Australia

Kirsty is RSM’s Sector Lead and subject matter expert for the NDIS. She works closely with providers operating in NDIS, aged care and broader community services highly regulated environments, advising on financial sustainability, pricing, compliance, and operational risk....

Her work focuses on helping organisations navigate reform and maintain viability within fixed funding models—translating policy, pricing and regulatory change into practical operating decisions. Kirsty brings a deep understanding of how margin pressure materialises within service delivery, from workforce models and utilisation to claiming, compliance, and governance. Kirsty regularly advises executive teams, boards and finance leaders on improving performance through operating model design, financial discipline and system integration. She is recognised for her pragmatic, data-driven approach and her ability to connect sector policy settings with real-world operational impacts. In this session, Kirsty will set the scene on the current market environment, including emerging reform, pricing constraints, and the structural pressures shaping provider sustainability.

Andrew Bowcher
Partner, Restructuring & Recovery
RSM Australia

Andrew is a Partner with RSM Australia. He has worked with the Not-for-Profit (NFP) & Charity Sector for many years. He has advised and worked with Aboriginal Land Councils, Aboriginal Corporations, Community Organisations, Education, Religious, Public Health Sectors and Charities for over 25 years. He has acted as administrator, liquidator or grant controller for over 100 organisations across the not-for-profit sector....

Andrew is highly respected and sought out advisor to Boards, Funding Bodies and the Government. He is a Fellow of the Australian Institute of Company Directors, Fellow of the Governance Institute Australia, Fellow of CPA Australia, Fellow of the Australian Restructuring Insolvency and Turnaround Association and a Chartered Accountant.

Tammi Ritchie
Chief Executive Officer
Infinity Coordination & Supports

Tammi has over 25 years of experience supporting people in the local region, Tammi’s passion has led to the creation of Infinity Coordination & Supports. ...

Tammi is most passionate about supporting all people and ensuring that everyone has opportunities, a safe, supportive place to work, and providing individualised and unique support delivery options for all participants.

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