

Sustained revenue growth doesn’t happen by chance.
It comes from truly understanding your clients and managing your opportunities with intent.
This session brings those two levers together.
First, we’ll explore how to move beyond satisfaction surveys to uncover what clients really value, and how to design experiences that create genuine client delight, loyalty and referrals.
Then we translate insight into action: the practical disciplines of revenue growth – building and managing an effective sales pipeline, originating quality leads, and keeping the momentum that converts relationships into results.
This is a practical session for business owners and leaders who want to lift revenue in 2026 by doing more of the work that matters to clients and converting more of the opportunities already in front of them.
Please join RSM Australia and the Canberra Business Chamber for the first in a series of presentations designed to help business leaders find clarity, focus on what matters, and lead with confidence.
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Date:
Wednesday, 11 February 2026 |
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Time: 8:00am - 10:00am
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Venue: National Press Club
16 National Circuit Barton, 2600 |
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Chris is a Business & Leadership Coach at Meridian 151. His passion is to work with clients to distill complex environments and challenges down to their core issues, paving the way for clarity of vision....
Drawing on 25 years of experience in advising Boards, Corporate Leaders and Management Teams, Chris specialises in assisting his clients to clearly define and focus upon the critical issues before them.

Andrew Sykes is the Managing Partner for RSM in Canberra and a partner in the Business Advisory division. He has over 30 years experience advising businesses on taxation, growth and improvement strategies....
Andrew manages consulting assignments and is responsible for providing clients with high-level financial advice and strategic initiatives across small and large businesses in a range of sectors and major corporates.

Andrew Fernance is a Director in the Business Advisory division of RSM in Canberra. Andrew has over 25 years experience in providing both tax compliance and business advisory services to clients of all sizes....
He excels in helping businesses through different stages from start-up to retirement and succession. Andrew uses many strategies to help his clients protect their assets in a tax effective manner.
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